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Merchant Policy
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How to order: |
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| Shipping limits: |
Aloha! July Special is free shiping for parcel post.
We ship in only within the United States via USPS.
Most of out products are light weight.
USPS Priority or Air Mail is availible for a reasonable charge if you are in a hurry for your items. |
| Customer guarantee: |
THE 100% GUARANTEE:
Just return any unaltered item that you bought from this site. We will do whichever you prefer:
100% REFUND
100% REPLACEMENT
100% CREDIT
100% EXCHANGE
We are happy to accept all returns, no questions asked.
All returns must be accompanied by a copy of the original invoice. All returned merchandise must be sent back in its original container/ bag. If ordering different items in exchange for the items you are returning, please add 15% of your exchange order total to cover postage. KAUAICRAFTS.COM is NOT responsible for postage on return items.
SORRY! NO RETURNS on SPECIAL ORDERS. |
| Return policy: |
THE 100% GUARANTEE:
Just return any unaltered item that you bought from this site within 45 days. We will do whichever you prefer:
100% REFUND
100% REPLACEMENT
100% CREDIT
100% EXCHANGE
We are happy to accept all returns, no questions asked.
All returns must be accompanied by a copy of the original invoice. Shipping and handling charges are non-refundable. All returned merchandise must be sent back in its original container/ bag. If ordering different items in exchange for the items you are returning, please add 15% of your exchange order total to cover postage. KAUAICRAFTS.COM is NOT responsible for postage on return items. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
SORRY! NO RETURNS on SPECIAL ORDERS.
Your packing slip will indicate where you need to send your return.
In general, though, you may return merchandise to:
kauaicrafts.com
P.O.Box 527
Kapaa, HI 96746
If you have any questions regarding your order,
please feel free to contact us at:
contact@kauaicrafts.com |
| Payment options: |
We gladly accept checks and money orders for mail order transactions.
Online orders are limited to major credit cards via a secure SSL shopping cart. Sorry, we cannot accept C.O.D. orders.
You can also pay with Paypal internet service via email. |
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